How to redeem your ONYX Rewards Points for Free Night

1 Contact ONYX Rewards Customer Support
2 Receive notification on the maximum number of points that can be redeemed and used towards your reservation from ONYX Rewards Customer Support
3 Complete reservation on hotel website (You will only be charged for the remainder of your reservation and any add-ons purchased during your booking)
4 Complete Points Redemption Form after making your booking
5 Notification of successful redemption will be sent within 1-2 working dates*
*If you do not receive notification, please contact ONYX Rewards Customer Support or ‘Enquiry’ on member portal.
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